Developing end-of-treatment support services
Put the people using your service at the heart of
everything
At Breast Cancer Care, people affected by the disease are at the
heart of everything we do. So when it comes to developing support
services, understanding and meeting their needs are top of the
list.
It’s a great idea to give people regular opportunities to offer
their feedback, so anyone who attends one of our support events
receives an evaluation form. We use this evaluation form as well as
other feedback to shape our support and services and ensure we are
relevant and meeting the needs of those who have had a diagnosis.
And recently we carried out
research into the benefits of our Moving Forward courses,
in which patients responded that tumour-site specific cancer
support was really important to them. The research provides
evidence that shows the course addresses the concerns of patients
and significantly improves the quality of life for
participants…